Reluctantly we have had to increase our charges – the first increase for over 5 years. The membership fee is now £20.00 per month for up to two services weekly or £25 for the maximum of three services weekly. This fee pays for our administration of the services, recruiting the helpers, ensuring they have the required police checks (DBS), insurance in case of accidents in your home, overseeing the helpers and dealing with any problems arising. We get no grants or funding to cover these costs so reluctantly we have to charge the membership fees.
We also have increased the costs paid to helpers which had not kept in line with market costs making it harder for us to recruit new helpers. We feel the new rates of pay are fair and reasonable for the services provided.
Please see the individual pages under services for the actual costs for each service.